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The latest from CEO Grant Fowler: March 2021

If 2020 was a bumpy road, 2021 is shaping up to be the highway leading towards better days. Here in Australia, we continue to handle the coronavirus threat remarkably well. Our vaccination campaign is underway, consumer confidence is bouncing back and economic predictions are looking good.

The pandemic hastened the uptake of experience-enhancing and margin-increasing property technology or proptech, among the Australian property industry. The Property Council of Australia surveyed 216 industry professionals in November and found that 55 per cent are enhancing their existing technology systems in response to COVID, and 27 percent are investing in new systems.

You can read more about DIVVY’s latest proptech products, Drive-Up and Check-In, in this update.

Drive Up with DIVVY

We’ve all had days where we’ve forgotten to pre-book our parking. That’s why we launched Drive Up casual parking. It’s everything our customers love about parking with DIVVY – cashless, ticketless, contactless and above all, easy – but without the need to book in advance.

We partnered with Enacon Parking to install Drive Up at their Bella Vista car park in December. It’s a busy open-air site next to Norwest Private Hospital and CircaRetail Shopping Centre.

We’ve had great success with two Drive Up products at the site, starting with Pay on Entry, where visitors are charged a set all-day rate as they enter the car park. Pay on Exit is now installed at the site, charging drivers at the car park exit a fee based on the duration of their stay.

DIVVY Drive Up replaces a pull-ticket and cash payment system at the Bella Vista site, and is already saving Enacon five hours of cash collection, ticket refill and maintenance labour per week, not to mention the cost of the paper tickets.

Drive Up is coming to more locations across Sydney soon, so keep your eye out for DIVVY Drive Up parking near you.

Parking is the hot ticket in 2021

Have you seen our fresh new website?

Many people have returned to workplaces after spending most of last year working from home, and lots of them are avoiding public transport and looking for parking instead.

Our new website was launched at just the right time in October last year. In the first two months of 2021, our website traffic and user sign ups have been at record levels, with site traffic up more than 100 per cent at the same time last year.

Check out the new staff parking case studies or technology page for yourself!

Check In with DIVVY

As Australia adjusts to the latest version of the new COVID normal, we’re evolving our proptech too. Our Queuing and Contact Tracing platform was designed to last year to help businesses (including Woolworths) communicate to customers their busiest periods and days and in-store wait times.

Now we’re developing Check In, a visitor management solution using DIVVY QR code technology to check visitors or staff into a business’s premises. Check In can be used for contact tracing purposes, or to maintain a record of personnel on site at any given time, and is designed to meet the needs of the business now and into the future.

Get the most out of your staff parking

Find out how the TOGA Group reduced their overheads while supporting their staff through the pandemic with DIVVY Enterprise’s staff parking management system.

Contact Us

The DIVVY team is always here to help. For more information, please contact Kat Fowler, DIVVY’s Marketing and Communications Manager at kat@divvy.com.au.  

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Media

Woolworths trials queue tracking technology at supermarkets

Woolworths is applying booking technology originally built for smart parking to sense the length of queues forming outside supermarkets due to COVID-19 restrictions.

The retailer is trialling the technology known as Q Tracker, which both provides an approximate wait time outside stores and lets customers book a 15-minute slot to arrive in to do their shopping.

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Woolworths trials real-time app for customers who hate queuing

As anxiety about outbreaks of COVID-19 grows in Australia’s two major cities, Woolworths is rolling out technology to help customers work out the best – and safest – time to shop.

Known as Q-Tracker, the new tool monitors queue lengths outside shops with restricted customer numbers – and will also help shoppers pick a less busy period when there is no waiting time.

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Woolworths applies smart queue tracking in stores

Woolworths has introduced a new tool that uses real-time data to show the length of the queue to enter its stores due to COVID-19 restrictions.

The booking technology known as Q Tracker is by Divvy, the maker of a booking app through which drivers can pay to use secure parking spaces.

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Grocery Shopping Goes “New Normal”

Few industries have been as impacted by the COVID-19 disruptions as the grocery industry, and new technologies are featuring heavily as the sector strives to adapt.

The subsequent lockdowns forced Australian supermarkets to respond by initially reverting to online channels and home delivery, and then — as the restrictions eased — they had to cope with social distancing in-store which blew out queues and waiting times.

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Woolworths rolls out new service to allow customers to avoid crowds

Supermarket shoppers are now able to track foot traffic in their local Woolworths store to help them avoid peak times, making social distancing easier.

The new feature also allows customers to book a time slot to shop at some locations, so shoppers can avoid long queues.

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How Woolies plans to bust long shopper queues

As panic-buyers flock back to supermarkets, Woolworths has unveiled a new feature that will combat spikes in customer traffic and bust long queue times. This is how it will work.

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Hate queues? New tool lets shoppers track crowds, book supermarket slot

Risk-averse shoppers will be able to monitor the foot traffic at their local supermarket or book a time slot to jump the queues as Woolworths unveils its latest measures to control the spread of COVID-19.

The supermarket giant’s new real-time online shopping tool is being introduced as other retailers ramp up social distancing measures and hygiene practices in a bid to ensure shoppers feel safe in their Melbourne stores.

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Woolworths brings in queue-monitoring technology for shoppers looking to escape the crowds

Supermarket giant Woolworths has implemented new technology that allows shoppers to view real-time queue lengths and avoid peak-hour shopping windows.Known as Q-Tracker, the new tool monitors the approximate wait time of queues for stores that have heavily restricted capacity in the wake of COVID-19 restrictions.

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News

Monthly parking – the best value for regular commuters

For the regular commuter, a monthly parking booking offers the ultimate in value and convenience. But make sure you get in quick – monthly parking is so simple, handy and affordable that spaces fill up fast. 

Best value 

Booking your parking ‘in bulk’ with a monthly booking means you secure a reduced rate. For full-time commuters, there is no better value than monthly parking.

So convenient 

A monthly parking commitment saves you the time and bother of finding and paying for a new parking space every day. If you have offsite meetings or appointments, with a monthly booking you can leave and return to your parking space throughout the day without penalty or hassle. And there’s no need to fiddle with payment machines; your monthly parking is prepaid and completely cashless.  

Nice and easy  

When you’re booking your monthly parking on the DIVVY app or website, be sure to search at least three days in advance to ensure that all available parking is displayed in the results. Once you’ve made your booking, you can cross parking off your to-do list for weeks.

DIVVYs Monthly parking options 

DIVVY offers affordable and handy monthly parking options in sought-after central locations.  

Monthly parking can be booked with DIVVY at more than 15 car parks across Sydney city, from Circular Quay to Surry HillsBarangaroo to Darling Harbour. There are also centrally-located monthly parking choices in Parramatta and Melbourne city.  

Because it offers such good value and is so convenient, monthly parking is popular. Make sure you book early to avoid disappointment. 

List your unused parking spaces with DIVVY 

Your business could be generating revenue from unused parking spaces by listing them with DIVVY Marketplace booking platform.  

DIVVY Marketplace connects drivers with convenient parking spaces and converts underutilised parking spaces into revenue for businesses. With a database of 80,000 parking customers, DIVVY reaches a lot of Australian drivers looking for a parking space.  

DIVVY Marketplace parkers and businesses have access to dedicated customer support staff via phone, live chat or email 24 hours a day, 7 days a week, 365 days a year. They can solve problems on the ground with their ability to operate boom gates and roller doors remotely.  

Monthly parking is very popular with DIVVY customers. If you have a parking space sitting idle, maximise that asset and list it with DIVVY Marketplace. 

To find out more about listing your parking spaces with DIVVY, contact sales@divvy.com.au.